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Frequently Asked Questions about New Lifestyle Diet Program and Products

New Lifestyle Diet - Weightloss & Maintenance
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Frequently Asked Questions - Weight Loss and Diet Information

Weight Loss and Diet Information
How are the items shipped? (back to top)
All US orders that are $200 or more are shipped for free. This means that depending on where you live within the United States, you'll have your order within 2-5 business days. However, if you are ordering individual items, you can choose whether you want the item shipped via UPS Ground, 3 Day Priority, 2nd Day Mail, or Overnight.
How fast are the orders shipped? (back to top)
All orders received before 5:00pm (Pacific Time) are shipped the same day.
When will I get my package? (back to top)
If you place an order over $200 within the United States, your shipping is free and you'll have your package within 2 -5 business days. However, if you would like your package sooner, you can always upgrade your shipping to UPS 3 Day Priority, 2nd Day Mail, or Overnight Delivery.
Can you ship to a P.O Box? (back to top)
Yes. If you are receiving your package at a P.O Box, it will be sent via USPS 3 Day Priority Mail.
What are my shipping options? (back to top)
If you place an order over $200 within the United States, your shipping is free and you'll have your package within 2 -5 business days. However, if you would like your package sooner, you can always upgrade your shipping to UPS 3 Day Priority, 2nd Day Mail, or Overnight Delivery.
Do you provide free shipping? (back to top)
If you place an order over $200 within the United States, your shipping is free and you'll have your package within 2 -5 business days.
Can I ship to a separate address from my billing address? (back to top)
Yes, you absolutely can do this.
Are your shipping boxes covered in promotional labels? (back to top)
Unlike other diet programs, we respect your privacy and want to ensure that when you are working at creating a new lifestyle, it’s your choice as to when you want to share the news with your mailman and neighbors. As a result, all of our packages are shipped in plain boxes with no promotional labels. This way, your privacy is always ensured and you’ll have the power to choose whether you announce your New Lifestyle, or simply let your new body do the talking for you. Additionally, we pride ourselves in taking personal care with each order. In fact, when you receive your order, you’ll notice that everything has been carefully placed in your box with bubble wrap to ensure that nothing is damaged during the shipping process. You’ll also be pleased to see that each package is put together to represent a celebration of your New Lifestyle. So, when you open your box, we hope the presentation of your items brings a smile to your face.
How much does international shipping cost? (back to top)
All international shipping costs are determined during the checkout process and are simply the rate provided to us by UPS for the weight of your package. If you are a international customer, please be aware that depending on the country that you live in, your country may add import taxes, duties, or tarrifs to your order. We do not control this and it is your responsibility to be aware of your countries taxes, tarrifs, or duties prior to placing your order.

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You’ll not only lose weight on the New Lifestyle Diet, but unlike other diets, you’ll learn to make lasting changes by learning how to keep the weight off for the rest of your life. By participating in our Women’s and Men’s program, you’ll be provided with lesson plans, where you’ll learn everything from creating good eating habits, meal preparation, impacts of exercise, how to identify your behaviors and how to create changes that last. And, to make sure that you don’t fall through the cracks, you’ll have access to our support team that you can call and email anytime. Simply stated, you’ll not only lose weight and reach your goal weight, but you’ll create a new lifestyle along the way. Remember, this isn’t just a diet; it’s the opportunity to create a new you and start living your life to the fullest.

New Lifestyle makes no claims that the weight loss results of our Testimonials are representative of all participants and that while a percentage of users experience dramatic weight loss in a short period of time, weight loss can't be guaranteed for all. The New Lifestyle Diet Plan is a high protein liquid diet program designed for men and women that includes great tasting and affordable meal replacement shakes, puddings, soups, hot drinks, and bars. Additionally, although all of our products are manufactured in the United States, the California Proposition 65 warning requires us to inform you that products used in our program may contain levels if lead that are above those permitted by Prop 65 and could cause birth defects or other reproductive harm.
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